The AI answering service that gets you the job details.
Telzee’s AI answering service picks up in your business name, asks your questions and emails you what the job is. The business line comes with it.
AI receptionist
Answers in your business name while you work
It greets callers as your business, asks the questions you wrote, and emails you the summary and transcript.
Included on the AI Receptionist plans, Growth and Pro
- Reads the callback number back to the caller, so it’s right
- Asks up to three questions of your own, in your words
- Steps in when your phones go unanswered, or takes every call
Numbers
A business number, live in under a minute
Pick an area code your customers know, or go toll-free. Callers see a business from that moment; your cell stays private.
- Local numbers by area code, city or state, and toll-free
- 1 number on AI Receptionist and Starter, 3 on AI Receptionist Plus and Growth, 10 on Pro; more for $5 a month each
- Keep the number your customers dial. Moving it is free
Call routing and hours
Your cell rings first. Your receptionist backs you up.
Your cell, a co-worker, the office landline, one after another or all at once, in your hours. Nobody picks up? The receptionist takes the call.
- Ring one at a time in your order, or everyone at once
- Business hours for each day of the week
- Your phone shows the business number, so you know it’s a customer calling
Messages
Read it in ten seconds. Listen when you like.
Your receptionist’s conversation or the caller’s voicemail, summarized and transcribed in your email within minutes. The audio waits next to the call.
- The summary up top, the full transcript under it
- Everything threaded under the caller’s contact
- A missed-call email even when nobody leaves a message
Texting
Text from the number they already know
Job photos, “on my way”, a quote in writing: one shared inbox your whole team sees. Texting to customers is switched on after a one-time carrier registration Telzee files for you; most are approved within a week.
- Incoming texts arrive from day one
- Photos in both directions
- A hosted “Text us” page for your website or Google profile
Calling out
Call back as your business, from your cell
Tap Call on any contact. Your phone rings, then theirs, and they see your business number.
- From your phone or your desk
- Or dial your Telzee number from a forwarding phone and call out as your business
- Every call back in the same call history
Spam gate and screening
Real callers reach you. Robocallers stop at the gate.
Unknown, unverified callers hear “To be connected, please press 1.” Real people press it; your contacts go straight through.
- Blocked calls are counted, and kept out of your call history
- Press-1 screening: whoever answers hears “Call for your business. Press 1 to accept.”
- A blocklist for numbers you would rather skip
Greetings, phone menu and recording
Sound like a business from the first ring
Type a greeting and Telzee reads it aloud, record one in your browser, or upload your own. Switch on recording and every call is saved with a spoken notice.
Phone menu on AI Receptionist Plus, Growth and Pro
- Separate greetings for open hours, after hours and voicemail
- Phone menu: “Press 1 for scheduling, 2 for billing” sends callers to the right phones
- Recordings play and download from the call
Team
Everyone who answers, one inbox
Everyone sees the same calls, texts and messages. 1 seat on AI Receptionist and Starter, 3 on AI Receptionist Plus and Growth, 10 on Pro; more for $10 a month each.
- Admins manage settings and billing; members work the inbox
- Works in any browser
- One login can switch between several businesses
Hear your AI answering service take a call today.
Add your questions, call our demo line, listen. 3 days free, cancel any time.
Start free trial