Your AI receptionist for plumbers answers while you’re under a sink.
Telzee is the AI receptionist for plumbers: it picks up in your business name, asks what’s wrong and whether the water’s off, and emails you the caller’s name, number and details.
Hear it answer your phone today. From $99 a month. 3 days free, card on file.
You’re under a house with a wrench in each hand when the phone rings.
An answering service for plumbers that asks your questions while you finish the job.
The water heater that quit this morning
Cold shower at 6 a.m.; she wants someone today. The summary hits your inbox within minutes, and you call her back first.
The slow drain that can wait until Thursday
He’s fine for a few days. He wants to know you got the message and when you can come.
The property manager with three units
Two dripping faucets and a running toilet across three addresses. She needs one callback, with all three written down.
What it asks a plumbing customer.
Name, number and the reason come standard. You write the next three.
- 1
Their name and best number
Read back digit by digit, so the callback lands.
- 2
What they need
In the caller’s own words.
- 3
What’s the problem?
Your question: leak, clog, no hot water or an install.
- 4
Is the water running or shut off?
Your question: how urgent it is, before you call.
- 5
House, rental or business?
Your question: and who’ll be there to let you in.
- 6
The address and a good time to call
So you know the drive, and when they’ll pick up.
Hear it take a plumbing call.
A real call through Telzee, and the email it sent. The caller is scripted; the receptionist is live.
The call
Recorded callA real call through Telzee, 1:13 long. The caller is scripted; the receptionist is live.
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Receptionist
Thanks for calling Keystone Plumbing. Dave can't get to the phone right now. I'm the automated assistant. I can take down what you need so Dave can call you back. What's going on?
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Caller
Hi, I have a leak under my kitchen sink and there is water on the floor.
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Receptionist
Thanks for letting me know. Can I have your name, please?
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Caller
It's Mike Dawson.
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Receptionist
Thanks, Mike. What's the best number for Dave to call you back on?
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Caller
It's 4 8 4, 5 5 5, 0 1 2 3.
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Receptionist
Let me confirm that number: 4-8-4, 5-5-5, 0-1-2-3. Is that correct?
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Caller
Yes, that's right.
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Receptionist
Great. Is water leaking right now, or can it wait?
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Caller
Yes, it's still dripping. I put a bucket under it for now.
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Receptionist
Thank you for that information. When would be the best time for Dave to call you back?
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Caller
This afternoon would be great if you can.
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Receptionist
Got it, Mike Dawson. Callback number: 4 8 4, 5 5 5, 0 1 2 3. Your message: I have a leak under my kitchen sink and there is water. Leaking now: Yes, it's still dripping. Thank you. Dave will call you back within the hour during business hours. Goodbye.
The email
Recorded callSummary
Mike Dawson reports an active leak under kitchen sink with water on floor; using bucket temporarily. Calls 484-555-0123, requests Dave call back this afternoon. Next: Dave to call Mike Dawson at 484-555-0123; Schedule plumbing visit for active kitchen leak this afternoon
- Caller
- Mike Dawson
- Call back
- (484) 555-0123
- Reason
- I have a leak under my kitchen sink and there is water on the floor.
- Leaking now?
- Yes, it's still dripping.
- Best time
- This afternoon
Full transcript under the summary.
You call back knowing it’s a live leak under the sink, Mike has a bucket under it, and he wants you this afternoon.
Your AI receptionist for plumbers, live in about ten minutes.
- 1
Start your trial.
Pick an AI receptionist plan and a number, or keep the one on your truck: forward it, or bring it with you.
- 2
Tell it about your business.
Your company name, a line about the work you take on, and the three questions above.
- 3
Choose when it answers.
Your phone first, receptionist when you’re under a sink. Or it takes every call, and it knows your hours.
- 4
Hear it take a call.
Call our demo line from your cell and report a leaking water heater. Then read the email it sends you.
One price, plumbing business phone line included.
Callers see your business number; your cell stays private. Call back and text from the same number.
AI Receptionist
One business line that rings your phone, with the AI receptionist built in.
- 1 business number
- Rings your phone
- 300 call minutes
- 500 text messages
- AI receptionist (200 AI minutes)
- Voicemail transcription
- Call recording
AI Receptionist Plus
The receptionist line for a busy team: three numbers, a phone menu, more minutes.
- 3 business numbers
- 3 user seats
- Rings your phones
- 1,000 call minutes
- 1,500 text messages
- AI receptionist (500 AI minutes)
- Phone menu (press 1 for…)
- Call recording
Questions plumbers ask.
Can it book the job?
It gathers what you need to book: the problem, whether the water is off, the property and the address. You set the time when you call back.
Can it quote the job?
You give the quote. It gets you the problem, the property and the address first, so the price you name on the callback is the right one.
Can I keep the number on my truck?
Yes. Forward your line to Telzee today, or move the number to Telzee for free. Either way, your receptionist answers it.
What if I answer the phone myself?
Then you take the call. Your phone rings first and the receptionist steps in when nobody picks up, or it takes every call while you’re on a job. See how a call flows.
What does it cost?
AI Receptionist is $99 a month and AI Receptionist Plus is $199, business phone line included. 3 days free with a card on file; cancel before then and you pay nothing.
Hear it take a plumbing call today.
Add your three questions, call our demo line from your cell and report a slow drain. 3 days free, cancel any time.
Start free trial